Rotageek

Tori

Kent

Introductory help for new users, basic navigation, training resources, and common questions

Getting Started

How to navigate the manager dashboard on Rotageek.

Managers Dashboard

Managers Dashboard (Video)

Dashboard

Why can’t I see annual leave in Rotageek’s leave calendar?

How can I update or correct my location and other user details in Rotageek?

How can I troubleshoot clock-in issues in the Rotageek app?

FAQs

Single Sign On (SSO)

Multi-Factor Authentication

Rotageek Privacy Policy

step by step guide how to setup a multi factor authentication

Setting up Multi Factor Authentication for Rotageek

This article is a step-by-step guide in how to create customer support tickets

Creating Support Tickets

Public Holidays in Rotageek

Frequently asked questions by Admins on Rotageek

FAQs for Admins

You'll need to use one of these supported browsers to use Rotageek

What browsers does Rotageek support?

AM/PM or 24 hour format for displaying time on Rotageek

12/24 hour Formatting on Rotageek

How to clear the cache of your web browser

Rotageek is running slowly, what can I do?

How to send Messages to your employees on Rotageek.

Sending Messages

How to help your employee if they've forgotten their username or password.

My employee has forgotten their username and/or password

Why can't I add Holiday for myself in Leave Admin?

How to change a shift to sick on the Timesheet

Can I change a Shift to Sick on the Timesheet?

How can I reactivate a deactivated user account in Rotageek?

Frequently asked questions by Managers on Rotageek

FAQs for Managers

I can't log in, can you help?

How to get a reminder of your username on Rotageek.

I've forgotten my username, can you help?

How to reset your password on the Rotageek mobile app.

How do I reset my password on the mobile app?

Learn how to manage your mobile and e-mail notifications.

How do I change my notification settings?

Frequently asked questions by Employees on Rotageek

FAQs for Employees

This support article will have links to each section of the Rotageek system that you can use for Train the Trainer documentation.

Train the Trainer Guide

Rotageek feature walk-throughs that will help you familiarise yourself with Rotageek's features

Rotageek Walk-Throughs

If you're looking to enable your team to cascade training to your users, our Train the Trainer guide will give you a suggested agenda with supporting material. For self-guided training, our walk-throughs are a great resource with step-by-step training for each feature.

Training  Materials

Viewing your Schedule as a User on the Web App

My Schedule as a User

My Schedule as a Supervisor

Clocking In and Out on the Web App

How to set a pin on Time Clock on the Web App

Setting a Pin on Time Clock

Booking Your Leave in Rotageek (Web Browser)

Leave - Requesting Leave (Web)

Leave Calendar

Leave Calendar - Video

Web Articles for Users

How to navigate the Rotageek mobile app in video format.

The Rotageek Mobile App - Video

How to navigate my schedule and team view on the Rotageek mobile app.

Mobile App - My Schedule and Team View

How to navigate requesting to swap or drop your shifts on the Rotageek mobile app.

Mobile App - Swaps and Drops

How to clock in and out on the Rotageek mobile app.

Mobile App - Clocking In and Out

How to navigate the available shifts section on the Rotageek mobile app.

Mobile App - Available Shifts

How to add Employee Availability on the Mobile App

Mobile App - Employee Availability

How to request leave on the Rotageek mobile app.

Mobile App - Requesting Leave

How to view your timesheets on the Rotageek mobile app.

Mobile App - Timesheet View

How to navigate the account settings on the Rotageek mobile app.

Mobile App - Account Settings

Articles to help navigate and use the new Mobile App

Mobile App

Website

LinkedIn

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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