FAQs
FAQ's for Admins, Managers and Employees
By Kent1 author17 articles
FAQs for Admins
Frequently asked questions by Admins on Rotageek
Single Sign On (SSO)
Multi-Factor Authentication
Rotageek Privacy Policy
Setting up Multi Factor Authentication for Rotageekstep by step guide how to setup a multi factor authentication
Creating Support TicketsThis article is a step-by-step guide in how to create customer support tickets
FAQs for Employees
Frequently asked questions by Employees on Rotageek
I can't log in, can you help?How to log in on Rotageek.
I've forgotten my username, can you help?How to get a reminder of your username on Rotageek.
How do I reset my password on the mobile app?How to reset your password on the Rotageek mobile app.
How do I change my notification settings?Learn how to manage your mobile and e-mail notifications.
FAQs for Managers
Frequently asked questions by Managers on Rotageek
What browsers does Rotageek support?You'll need to use one of these supported browsers to use Rotageek
12/24 hour Formatting on RotageekAM/PM or 24 hour format for displaying time on Rotageek
Rotageek is running slowly, what can I do?How to clear the cache of your web browser
Sending MessagesHow to send Messages to your employees on Rotageek.
My employee has forgotten their username and/or passwordHow to help your employee if they've forgotten their username or password.
Why can't I add Holiday for myself in Leave Admin?Leave for Managers on Rotageek
Can I change a Shift to Sick on the Timesheet?How to change a shift to sick on the Timesheet
How do I resolve timesheet issues such as missing hours or handling employees working at secondary locations?