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I can't login?

What to do if you cannot log-in

Mathilde avatar
Written by Mathilde
Updated over a week ago

1 - Issues logging-in on the web browser

Make sure you're on your company's environment (as in companyname.rotageek.com)

You can either use your username or email address. If you're still having issues, contact your manager so they can send you a new welcome email in order to reset your password.

2 - Issues logging-in on the smartphone

Ensure that you're using the correct username or email address when trying to login. You also need to ensure that your app is up-to-date

If you're still having trouble, contact your manager so they can send you a new welcome email in order to reset your password.


If resetting your password doesn't help, contact us and we'll be happy to help 😊

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