If you are having problems logging in on the mobile app first make sure your username and password are correct: 

For help in finding out your username check out this article

If you can't remember your password, you can find out how to reset it here.

If that doesn't work, make sure you are using your username rather than your email in the Username field

If you still cannot log in, contact us via the little chat bubble on the bottom right of the screen. In the message let us know your name, the company you work for and the type of phone you are using so we can diagnose and fix the problem as quickly as possible! 


Did this answer your question?